"Error loading media: File could not be played" error in JW Player 6 while playing mp4 with Chrome
I am trying to play MP4 video using jw player (version 6.5).
I got the issue that: play MP4 video ==> pause for few minutes ==> click play again, after few second continue playing, video got this error message "Error loading media: File could not be played"
This issue only occurred on Chrome (Version 28.0.1500.95 m), not Firefox.
Does any one met this issue before. Please help me fix it!
Thank you very much!Apr 04, 2014 09:12AM EDT
We need a link to the page. Can't just guess.Apr 04, 2014 12:35PM EDT
This is test page: http://18.104.22.168:8000/jwplayer/jwplayer_new/jwplayer.htmlApr 04, 2014 12:35PM EDT
That video has index problems, which prevent it from streaming. That may be causing the "pause" problem you're seeing. Run the video through HandBrake with "Web optimized" checked. Or at very least, process it with MP4 FastStart to move the index to the beginning, where it belongs.
MP4 FastStart: http://www.datagoround.com/lab/Apr 04, 2014 12:35PM EDT
Yeah, just do a re encode, it will fix it.Apr 04, 2014 12:35PM EDT
Thank you very much, I will try according to your guide! Hope this error will be fixed!Apr 04, 2014 12:35PM EDT
NpApr 04, 2014 12:35PM EDT