Frequently Asked

  •   What is JW Player?

    JW Player is the world's most popular HTML5/Flash embeddable media player for websites. It supports a wide array of platforms (including robust mobile support) and media formats. It is open-source and easy to c...

    Jun 08, 2015 05:19PM EDT
  •   Quickstart Reference

    New to JW Player? Get started with some of our basic guides! Embedding Basics These guides will explain the initial steps required for getting your player up and running. Standard Video Embed ...

    Jun 04, 2014 07:13PM EDT
  •   General FAQ

    How many versions of JW6 are available? We offer 4 editions of JW Player 6: JW Player Free, JW Player Pro, JW Player Premium, and JW Player Enterprise, which includes JW Player Ads. Visit our JW Player Pri...

    Sep 23, 2014 02:06PM EDT
  •   Licensing and Payments FAQ

    Questions about your payments and/or license terms? We're here to help. Table Of Contents Do I need a license? How do I purchase a license? When do I need an ads license? Why is my playe...

    Jun 16, 2014 10:43AM EDT
  •   Player Features FAQ

    Which file formats are supported on which devices? We have a great guide available about this here. This mentions which playback methods are supported across most popular devices. How do you integrate...

    Jul 03, 2014 10:46AM EDT
  •   JW Player Release Notes Archive

    This page enumerates all changes for the various JW Player releases. We typically release a new version every 2 months. Table Of Contents Version 6.12 - 2/24/2015 Version 6.11 - 11/20/2014 ...

    Jun 08, 2015 05:25PM EDT
  •   JW Player Hosting Limits

    What do these hosting limits on my dashboard mean? These hosting limits reflect a free service that we provide to all JW Player users. These 5 uploads and 500 hosted streams per month are intended to be us...

    Nov 17, 2014 01:07PM EST
  •   How Do I Publish My First Video?

    Welcome! We're excited to help you get started. JW Player makes it easy to publish a video that will play everywhere. This simple tutorial will walk you through embedding your first video with JW Player. ...

    May 21, 2015 10:46AM EDT
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