Articles Questions
  •   Free player issue 1 answers posted Aug 20, 2014 10:08AM EDT

    I have uploaded my videos to your cloud and the playback on IE11 is missing the border frame so the video is not playing in fullscreen. The video plays fine in Chrome and Firefox. Also the option to expand the ...

  •   where do i get my jw player account token 2 answers posted Aug 19, 2014 04:56PM EDT

    can't find my account token. it is not "in my JW player account," https://account.jwplayer.com/#/home

  •   video doesn't show on firefox but work fine on chrome 2 answers posted Aug 19, 2014 04:55AM EDT

    video(flv) doesn't show on firefox but work fine on chrome, on firefox only sound played. but if I use mp4 it's work fine. I use firefox 30.0 this is example for my code jwplayer("myElement2").setup({...

  •   Signed URL playlist not loading but can be downloaded in browser 3 answers posted Aug 18, 2014 10:39PM EDT

    I think I have the same problem as in this question that has been closed without completion http://support.jwplayer.com/customer/portal/questions/6982439-hls-through-cloudfront-with-signed-url I have create...

  •   sorry i need to remove jw player to my tablet 1 answers posted Aug 16, 2014 08:49PM EDT

    My tablet don't support this application is impossible to me to now video and live i need to remove this

  •   Embedding YouTube live streams 0 answers posted Aug 15, 2014 07:36PM EDT

    Is it possible to play YouTube live streams using JWPlayer?, because when i added the YouTube live stream URL to the player script it doesn't seem to be able to load.

  •   Version 5 Legacy Documentation 0 answers posted Aug 15, 2014 11:02AM EDT

    For a variety of reasons we wish to continue use of JWPlayer version 5, but the legacy documentation previously on your website is now missing. Can you please add this back or give us a link to that legacy v...

  •   Problem jw player ads on mobile version 0 answers posted Aug 15, 2014 08:55AM EDT

    Hi, I have a problem on mobile devices : the jw player logo takes all the screen at first and when the user wants to play the video he's redirected to the jw player site. I mean it's impossible for the user...

  •   No Film only spinning wheel and no warning. 5 answers posted Aug 15, 2014 06:20AM EDT

    When you click on the play button, you see the spinning wheel but not the film en no error warning. I place this exempel on a other website, same hosting firm, and it works. http://technoweld.eu/Int/filmtest/...

  •   mute video at autostart doesn't work 2 answers posted Aug 14, 2014 04:13PM EDT

    I'm using a Youtube player list. I want the videos to be mute at autostart (autostart : true). My code is the following : jwplayer("myElement").setup({ playlist: 'media/ytpl/plPL2pyb3df2Ueg...

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