JW Platform

Articles Questions
  •   JWplayer 5 and 6 co-existing license issue 0 answers posted Oct 29, 2014 07:17AM EDT

    Dear Sir, I have a question about the license. We are now owning the JWPlayer 5 Premium license and now we have 1 website using the JWplayer 5. If we upgraded to the JWPlayer 6, and we are going to build a...

  •   I can't watch any video 4 answers posted Oct 28, 2014 06:43AM EDT

    I can't watch any video that is from jw player ! Can you teach me how to do it?

  •   JW Platform encoding service down..? 5 answers posted Oct 27, 2014 06:28AM EDT

    We are uploading videos and sound files from our system daily. Since friday 24th of October no encoding is done at JW Platform. We are getting a stack of uncoded files at your system. Is the service down?? ...

  •   Why is MRSS thumbnail used for default preview image? 3 answers posted Oct 24, 2014 07:41AM EDT

    Hi, I'm using MRSS playlists, but want the initial poster image to be the one I specified in the setup function. But JW ignores that and uses the MRSS thumbnail instead. Why? Boy does it look bad because na...

  •   RECOMMENDED VIDEO SETTINGS FOR ALL PLATFORMS 0 answers posted Oct 23, 2014 12:37AM EDT

    I am major frustrated , I can't seem to find video settings that allow the player to work in all platforms. iOS,safari on mac, andorid device , explorer, firefox. HELP!!! Is there a handbrake profile fo...

  •   Upgrading my JW Player License 1 answers posted Oct 22, 2014 08:10PM EDT

    We are considering upgrading from the Premium to Enterprise License. My manager will contact JW Player separately regarding the licensing part. I have some technical questions about the upgrade process. 1)...

  •   JWPlayer 6 show ONLY play and pause button 0 answers posted Oct 22, 2014 03:00PM EDT

    So I know that the control bar can't be configured anymore, but is there a way to get a play/pause button, with all other controls hidden, without getting into skinning?

  •   Please help i can't get it to play 1 answers posted Oct 22, 2014 12:59PM EDT

    can you please tell what i did wrong? http://cscs-ny.org/JWtest.php

  •   mp4 and flv not working at same time as different quality 0 answers posted Oct 21, 2014 08:45AM EDT

    mp4 and flv not working at same time as different quality. If we switch between qualities it shows nothing just loading with no result.. any help?

  •   how many video can i uploaded? 0 answers posted Oct 21, 2014 05:32AM EDT

    hi~i'm new and i want to know how many video can i upload ? now my account is"free"((i just can upload 5 videos)) if i upgrade my account to "pro", how many video can i upload??? sorry for my bad english ...

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