JW Platform

Articles Questions
  •   Not seeing the number of views increase - analytics problem? 0 answers posted Jul 27, 2015 12:15PM EDT

    Hi there, I'm not seeing the number of views increase for some videos I've added recently. The figure in the "Views" column in the dashboard seems stuck at 1, and I know that the recent videos have had more ...

  •   problems sending videos 0 answers posted Jul 27, 2015 08:03AM EDT

    We recently started having problems sending videos, it appears we are being blocked. Is there an error log somewhere we could use for debugging or could anyone shed some light as to why we have suddenly been bl...

  •   delete account 0 answers posted Jul 25, 2015 09:59AM EDT

    Can you please delete my account? Thanks.

  •   Problems upgrading my premium account to jw 7 8 answers posted Jul 25, 2015 03:53AM EDT

    Hmm. Something isn't right with this update. We have notified our Support Team and we'll update your account as soon we we can. How long can this fix take?

  •   Remove Title for JW Player 7 Display 2 answers posted Jul 22, 2015 03:54PM EDT

    Most of the titles we use in JW Platform are for admin use and not what we display with the videos we embed on our website. In order to update our version 6 player to 7, I need to know how to turn that feature ...

  •   Playlist Manager Not Displaying Media 0 answers posted Jul 21, 2015 04:49PM EDT

    I am using WP 4.2.2 and JW Player 6 on the Magzimus Theme. The playlist manager is not calling any media files to select to add to the playlist? It is simply blank. I have searched for an answer, but have not f...

  •   Could you please delete my account? 0 answers posted Jul 20, 2015 01:58AM EDT

    Honestly not interested in it and won't be using it. Please delete my account. Thank you.

  •   How do I get video to fill the display -- "stretching:fill" doesn't wo... 2 answers posted Jul 14, 2015 03:11PM EDT

    I have used JWPlayer 6.12 to embed a video into a webpage, which you can view at http://www-test.ulib.csuohio.edu/mediaflash/cmp/gcem2014/. I have it set to “primary: html5″ and "stretching:fill". Could you tel...

  •   How to the mouse cursor changes to default when hover the player in fl... 0 answers posted Jul 14, 2015 12:33AM EDT

    How to the mouse cursor changes to default (not pointer) when hover the player in flash mode

  •   I can not get onComplete events for live streaming 0 answers posted Jul 09, 2015 10:21AM EDT

    Hello, I am using jwplayer to show a live streaming video with rtmp. When the user broadcasting finishes his transmission I want the jwplayer to detect this event and reload the page. How can I do it? ...



Can't find what you're looking for? Log In here to ask our community a question.

Still don't have JW Player? Get It Here