JW Platform

Articles Questions
  •   VOD content not playing with Android Webview (Pre-roll works) 0 answers posted Apr 24, 2015 10:50AM EDT

    In my application, i created a WebPage and integrated JWPlayer in it. Now i am using this into my Android and iOS application and load that particular webpage to play Video. I have integrated Pre-roll and mid-r...

  •   Resume live stream - onError() not triggered when stream is down 1 answers posted Apr 24, 2015 06:19AM EDT

    Hello everyone, I have a question about resuming auto playing and resuming live streams. The thing is, when stream is disconnected during playback, the video just freezes and noting happens, onError event...

  •   Auto Bandwidth detection and play appropriate bitrate for Mp4 files 1 answers posted Apr 23, 2015 05:27AM EDT

    We are creating multiple resolution with different bitrate using mp4. Can we use auto bandwidth detection feature for streaming different resolutions based on the bandwidth. Details: Format : mp4 with H...

  •   Streaming jumps back on streaming 0 answers posted Apr 22, 2015 09:58AM EDT

    Hi, I'm having troubles with the icecast streaming. I know that you don't have support for icecast mp3 streaming but I want to know if there is any bug known on JWP related with my case. Sometimes, the st...

  •   Video formats 0 answers posted Apr 22, 2015 06:42AM EDT

    Whether support for wmv available?

  •   Pre-Roll Stutter 0 answers posted Apr 20, 2015 10:58AM EDT

    Hello, when we send a pre-roll ad, the video starts rolling and then cuts off abruptly and then serves the pre-roll ad. Instead of the pre-roll ad running first then the video, the video starts, stops, runs ...

  •   Embedding a signed URL player info a n async loaded modal 0 answers posted Apr 14, 2015 04:04PM EDT

    Hi, I am working on a project for a client and have a modal window which is launched when selecting a resource (webinar videos in card/grid format). Depending upon permissions and the relevant view formattin...

  •   Safari / HTML5 Javascript Broken 0 answers posted Apr 14, 2015 12:14PM EDT

    Hi, We saw this same issue a few weeks ago. Went away but it has returned. It appears that the JS that is served to non-Flash browsers (i.e. Mac Safari, iOS) is broken. You can easily see it in the Web conso...

  •   Videos Not Appearing 0 answers posted Apr 14, 2015 08:12AM EDT

    Are your JWPlatform servers currently down? None of our videos are playing--neither on our website or through the JWP admin (using the preview link).

  •   Videos buffering for many of our users 4 answers posted Apr 14, 2015 03:53AM EDT

    We recently switched to hosting all our videos on the JW platform and use the JW player for playback. Many users (about a third) are complaining that the videos buffer terribly. These users are typically ...



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