Trying to set "Sharing - Share a link"on a default player
posted Nov 25, 2014 01:40PM EST
We have a number of players associated with Videos we host with JW Player and have uploaded over the years. I am trying to allow "sharing" of our videos. I have set the sharing setting to "share a link" for ...
how can i upload a 4Gig file, it's an mp4
posted Nov 24, 2014 11:39AM EST
My video guy is unable to upload an mp4 that is 4 gigs big. he was trying using the Publish Wizard. we've upgraded our account to Premium. Please advise, thank you
Making JW Player responsive with BOTR video key
posted Nov 20, 2014 10:05PM EST
I'm using JW Player to display videos. My videos are uploaded directly onto JW Player server and it returns a video key for each one through BOTR API (Bits on the Run) that belongs to JW service. Here is how...
Wordpress was updated to 4.01 and JWplayer stopped working
posted Nov 20, 2014 04:21PM EST
Jwplayer just stopped loading all of our video content at http://www.annuityguys.org - the only possible trigger we could identify was an automatic update of Wordpress to apply security patches. Can someone tel...
Chaptering for JW Platform User
posted Nov 20, 2014 12:39PM EST
I'd like to add chaptering to our videos. We are on JW Platform and user secure signing for our embeds. How can we make chaptering happen? Will this process work for us? http://support.jwplayer.com/customer/...
posted Nov 20, 2014 12:17PM EST
Hello, three months ago I reported a YouTube ad bug in HTML5 version of your player. "When a YouTube video is played through JW player, a user is unable to click either on a YouTube logo or on the YouTube ad. ...
Downloads and Support for JW5
posted Nov 13, 2014 02:12PM EST
I am a licensed user of JW5, currently on 5.9. I am having a problem with internet explorer & JW5. So I'm looking to get the latest version of 5, but am unable to find a working link to download. In a rec...
Partial URL Signing
posted Nov 13, 2014 02:52AM EST
Is there a way to secure selected videos without turning on URL signing for our entire account?
Jwplayer view number time viewed issue
posted Nov 10, 2014 09:02AM EST
Hi there, For our homepage, we just embedded one line js like I watched the video on 10th Nov for 3.2 minutes and when I go to the analytice for myguru schools page, I cannot see the data on that ana...
Where is the jw player account token?
posted Nov 09, 2014 05:52PM EST
I've seen a a couple questions that have asked the same thing and they have all been closed, but there has been no clear answer. Where do i find the jw player account token so that I can use the cloud hosted jw...