JW Platform

Articles Questions
  •   Why is MRSS thumbnail used for default preview image? 0 answers posted Oct 24, 2014 07:41AM EDT

    Hi, I'm using MRSS playlists, but want the initial poster image to be the one I specified in the setup function. But JW ignores that and uses the MRSS thumbnail instead. Why? Boy does it look bad because na...

  •   RECOMMENDED VIDEO SETTINGS FOR ALL PLATFORMS 0 answers posted Oct 23, 2014 12:37AM EDT

    I am major frustrated , I can't seem to find video settings that allow the player to work in all platforms. iOS,safari on mac, andorid device , explorer, firefox. HELP!!! Is there a handbrake profile fo...

  •   Upgrading my JW Player License 1 answers posted Oct 22, 2014 08:10PM EDT

    We are considering upgrading from the Premium to Enterprise License. My manager will contact JW Player separately regarding the licensing part. I have some technical questions about the upgrade process. 1)...

  •   JWPlayer 6 show ONLY play and pause button 0 answers posted Oct 22, 2014 03:00PM EDT

    So I know that the control bar can't be configured anymore, but is there a way to get a play/pause button, with all other controls hidden, without getting into skinning?

  •   Please help i can't get it to play 1 answers posted Oct 22, 2014 12:59PM EDT

    can you please tell what i did wrong? http://cscs-ny.org/JWtest.php

  •   mp4 and flv not working at same time as different quality 0 answers posted Oct 21, 2014 08:45AM EDT

    mp4 and flv not working at same time as different quality. If we switch between qualities it shows nothing just loading with no result.. any help?

  •   how many video can i uploaded? 0 answers posted Oct 21, 2014 05:32AM EDT

    hi~i'm new and i want to know how many video can i upload ? now my account is"free"((i just can upload 5 videos)) if i upgrade my account to "pro", how many video can i upload??? sorry for my bad english ...

  •   video thumbnails 0 answers posted Oct 20, 2014 09:11PM EDT

    Thumbnail load seems to be sporadic on FF V.33. Is there something I should change in my code? http://www.elgaragechannel.com/channels/latin-pop/se-fue-artwork?mode=preview code is in my javascript here: ...

  •   the purchase of JWPLAYER service 0 answers posted Oct 19, 2014 09:59PM EDT

    After the purchase will give me a software? Or a registration code? Buy what detailed functions with advertising function version?

  •   Unacceptable Jittery Playback 0 answers posted Oct 19, 2014 02:38PM EDT

    We're using HLS with h264 encoded files uploaded to JWPlatform. Every video from various studios has this highly jittery playback that is going to be unacceptable to our customers when we open for business in 2...



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