JW Platform

Articles Questions
  •   download video 0 answers posted Aug 01, 2014 03:41AM EDT

    How do i download video which is uploaded?

  •   Uploading Video causes parts of it to pixelate 0 answers posted Jul 31, 2014 09:16PM EDT

    We have a video that has no pixelation when we run locally but after uploading, upon transitions within the video, it pixelates. We've uploaded other videos, from the same source, same type w/ no problems. An...

  •   Error handling and TypeError 0 answers posted Jul 31, 2014 06:59AM EDT

    Dear JW Player Community, I am kinda lost in what is wrong with my code. What i'm trying is to play a video in multiple bit rates with a RSS feed. I'm getting the following errors: Error handling "COMPL...

  •   mp4 file could not be played in iphone&ipad 0 answers posted Jul 31, 2014 01:37AM EDT

    hi: http://www.fluid-controls.cn/wam/powder-bulk-valve/vfs the my video's mp4 is h.264 code the above url can be played in pc,but not play in iphone&ipad. in iphone&ipad:"error loading media:file could not...

  •   Full Screen mode with 6.9 in Chrome 1 answers posted Jul 30, 2014 04:37PM EDT

    I just updated from 6.8 to jwplayer 6.9 and when I go to full screen in Chrome it's not really full screen. I'm running the player as a course in an LMS so the LMS header still appears at the top of the scree...

  •   confused accounts 0 answers posted Jul 30, 2014 12:54PM EDT

    Hi, I seem to have got myself confused with too many account for your different platforms and I can't find the login to the one I want to use! I have various accounts using either mark.mergler@loopworks.com ...

  •   Only play sections of a video 2 answers posted Jul 30, 2014 12:37PM EDT

    How do I make a video hosted on the JW Platform play from (say) 15secs to 45secs? Is this even possible?

  •   JW Platform for WP 3.8.3 0 answers posted Jul 29, 2014 11:42AM EDT

    Any plans to make the JW Platform Plugin compatible with WP 3.8.3? If so, when?

  •   Change account email? 1 answers posted Jul 29, 2014 06:17AM EDT

    How can I change the email address of the primary account user? In the "Users" section, I can just change the password, and under "Billing" just the billing email address.

  •   Problem to acces in Dashboard 0 answers posted Jul 29, 2014 05:45AM EDT

    Good morning, I am contact with you because something wrong is happens with my jwplatform account. We have an account of jwplatform ralmendros@vidiexco.com with amount € of delivery and streaming and we d...

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