JW Platform

Articles Questions
  •   Error loading media: File could not be played 1 answers posted Aug 15, 2014 04:01PM EDT

    Approximately every five minutes when watching a video using an embedded JWMedia player, I will get the above error. I click off the error, scroll back to where I was in the video and have to continue. It's ext...

  •   JW Player Flash fallback giving Error: Error calling method on NPObjec... 3 answers posted Aug 14, 2014 07:58AM EDT

    Hi I have a JW player on a page and a seperate slide presentation that displays a video using the video tag. If JW player is using flash it will play but when the video in the video tag tries to play I ge...

  •   Jwplayer: Control bar can't jump to specific position I want 1 answers posted Aug 13, 2014 06:56PM EDT

    Hello, I am using jwplayer to player long mp3 file (voice lectures: 1 - 3 hours), but I have a trouble: the control bar can't jump to any position I want. It only play in sequence: https://www.youtube.com/...

  •   replay playlist 2 answers posted Aug 11, 2014 01:00PM EDT

    how can I auto replay the playlist when the last video from the playlist finishes playing?

  •   Video Preview Image 1 answers posted Aug 06, 2014 06:25PM EDT

    How I can get preview image of video witch uploaded to jwplatform?

  •   creating playlist from local PC video 1 answers posted Aug 06, 2014 12:55PM EDT

    i have trouble to create a playlist. in the tutorials/articles i've found its explain that we must upload the videos to jwplayer's server than we get the embed code. but i need my playlist load a videos from my...

  •   Files processing taking way too long, system issue? 1 answers posted Aug 05, 2014 03:32PM EDT

    I have uploaded 13 videos to my account... they are processing. They've been processing for a while now. Usually things happen quickly, none of my videos are very long. Can someone tell me if there are any s...

  •   Our preroll tag is not loading the ad 0 answers posted Aug 05, 2014 10:41AM EDT

    Hi , We have implemented the JWplayer code on our site , but ad is not loading in video. We are using vast tag. Please find the below url as well as code : http://www.zindagitv.in/shows/noorpur-ki-raani/vi...

  •   Unable to register secondary user. 0 answers posted Aug 04, 2014 11:17AM EDT

    I just tried to add a secondary user to my account but received an error. A user with email 'andrew.canham@s4c.co.uk' already exists. You cannot share your account with them at this time. Is this because ...

  •   delete free account 0 answers posted Aug 02, 2014 07:17AM EDT

    hi how can i delete my free account?



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