JW Platform

Articles Questions
  •   JW6 does not show video duration and can't skip forward 0 answers posted Jun 30, 2015 04:05AM EDT

    this problem had been discussed earlier (http://support.jwplayer.com/customer/portal/questions/7995017-jw6-does-not-show-video-duration-and-can-t-skip-forward ), but the solution did not apply to our situation....

  •   The next version of JW can increase the speed of playback function? 2 answers posted Jun 25, 2015 05:15AM EDT

    The next version of JW can increase the speed of playback function? Love is a JW player, but the lack of speed playback. So I hope the next version can increase the speed of playback control

  •   Delete my account 1 answers posted Jun 25, 2015 12:22AM EDT

    Please delete my account.

  •   JW Platform plugin WordPress does not support https 2 answers posted Jun 24, 2015 06:06AM EDT

    We are using de WordPress plugin (JW Platform, 1.3.1) on our website and want to make the site available under HTTPS. Unfortunately the video's are not shown at all: https://kennis.mailplus.nl/video/een-e-mail-...

  •   Force encoding of new video template 0 answers posted Jun 16, 2015 04:51PM EDT

    I have created a new video settings template and I'm wondering is there a way to force all existing videos to be encoded with this new setting. I see newly added videos will use the setting. How do I get exi...

  •   In HTML5 mode HD jwplyer6.12 no cache? 1 answers posted Jun 16, 2015 05:48AM EDT

    In HTML5 mode HD jwplyer6.12 no cache? For example, I chose the HD, after the browser, the next time, the clarity is no longer HD.

  •   Bandwidth usage seems odd 0 answers posted Jun 14, 2015 05:37PM EDT

    At the moment we're showing at 2.81 GB per hour of video on our analytics. I'm not sure how that adds up though since the highest quality 1080p transcodes we have are about 1.2-1.3 GB per hour. We're using ad...

  •   Video file stops playing, reloads page on iPad 0 answers posted Jun 10, 2015 02:36PM EDT

    All our video and audio files work great on Desktop, Android, iPhone. However, one file, when played on an iPad, stops playing after approximately 7 minutes, and the browser refreshes. We have reuploaded the...

  •   make all videos/players use 'displaytitle': false 1 answers posted Jun 10, 2015 04:36AM EDT

    Is there a way to make all of our videos/players use the 'displaytitle': false option?

  •   Audio tag 0 answers posted Jun 09, 2015 11:17AM EDT

    I would like to ask about the current status of the audio tag rendering for audio only sources. More than one year ago everything was rendered using a video tag, regardless of the source (see: http://support.jw...



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