JW Platform

Articles Questions
  •   mp4 and flv not working at same time as different quality 0 answers posted Oct 21, 2014 08:45AM EDT

    mp4 and flv not working at same time as different quality. If we switch between qualities it shows nothing just loading with no result.. any help?

  •   how many video can i uploaded? 0 answers posted Oct 21, 2014 05:32AM EDT

    hi~i'm new and i want to know how many video can i upload ? now my account is"free"((i just can upload 5 videos)) if i upgrade my account to "pro", how many video can i upload??? sorry for my bad english ...

  •   video thumbnails 0 answers posted Oct 20, 2014 09:11PM EDT

    Thumbnail load seems to be sporadic on FF V.33. Is there something I should change in my code? http://www.elgaragechannel.com/channels/latin-pop/se-fue-artwork?mode=preview code is in my javascript here: ...

  •   the purchase of JWPLAYER service 0 answers posted Oct 19, 2014 09:59PM EDT

    After the purchase will give me a software? Or a registration code? Buy what detailed functions with advertising function version?

  •   Unacceptable Jittery Playback 0 answers posted Oct 19, 2014 02:38PM EDT

    We're using HLS with h264 encoded files uploaded to JWPlatform. Every video from various studios has this highly jittery playback that is going to be unacceptable to our customers when we open for business in 2...

  •   Is anyone using VideoObject markup from schema.org? 0 answers posted Oct 17, 2014 11:41AM EDT

    We are creating a rather large directory of videos and I'd like these videos to show up in search. I'm not sure how to ask the question but how do I use or is it even necessary to use the markup from schema.org...

  •   Upload JWPlayer video to Youtube? 0 answers posted Oct 16, 2014 01:29PM EDT

    The url of the video is based on the JW platform like this one: . How do you convert it into a youtube link/upload to youtube in some way?

  •   Issue with unsubscribing 0 answers posted Oct 15, 2014 04:20PM EDT

    Hi, support team. Hope all is well on your end! I do apologize for posting into a random category but could not find any "Other" option. Kindly redirect this accordingly, thanks! I have an issue with u...

  •   Money Back for Lack of Service 1 answers posted Oct 15, 2014 08:57AM EDT

    If I don't like the service and the UPLOADS are not working and I want my money back is that a problem?

  •   Nonlinear ads not showing 1 answers posted Oct 14, 2014 07:49AM EDT

    See here: http://www.solarpowerportal.co.uk/assets/jwp-advertising-test.html When viewed on a mobile, nonlinear ad shows fine. However, when viewed on a desktop machine, nonlinear ad never shows (conso...

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