Embedding

VTT tracks play in IE but not Chrome or Safari

Using the following embed code the VTT captions display in IE 11 browser, but not in Chrome 43+ or in iOS. The page is on our intranet so I can't expose it but the embed code is below. The media server ...

future support

I recently updated my web site to v.7.3.6 in which I have an example of related video among others Will a future JWPlayer version support webRTC? Having related video does tend to lead towards it IMHO, b...

Adobe Muse and Safari

Safari does not work at all, I just get spinning wheel. I tried removing "" in the code around the URL, no dice. I tried adding in www. before the url - no dice I tried adding https:// etc etc ...

Thumbnail appear on my player

Good Morning! I'm using the JW Player on my website on a subdomain, lodge all the content on my site, just put the URL in the JW Player website and do Embed. Add the Thumbnail on the player and s...

NHRA All Access

How do use this system to watch NHRA on a tv? For dummies please

Multiple audio tracks support in MP4 - v.2

Hello everybody! What is the current situation with the question? https://support.jwplayer.com/customer/portal/questions/8145526-multiple-audio-tracks-support-in-mp4 "Does JWPlayer support track selec...

File not found error

The player usually works for me but when I use a particular wifi, it never works and usually shows me a "error loading media: file not found"

Vid not working locally after changing aspect ratio

On computer #1, IE 11 W7, I went to my site's page with my vid, started to play the vid, and clicked on another aspect ratio - just for the heck of it. I can no longer play the vid from the page on compute...

Poor video quality

I am new to this. I've noticed that my videos, while viewing them on my computer before uploading them to my free JWPlayer account, look very clear, but after I upload them, the quality changes quite a bi...

Embedding JW player not working

I have a stream coming into Wowza from Adobe Media Encoder. I am trying to create code to build a player in JW player. From wowza I have this code "http://media.shot.smsu.edu:1935/live/ngrp:RWlive_all/play...