Embedding

Vast tag ads not playing over Youtube url import

Hello, I am trying to import a Youtube URL into JWplayer ad account. It is working but the ad does not load and the video is playable behind the ad itself. Example: http://therapycable.com/eating-disord...

CEA-608 Captions

Hi I am premium member, and I try to put open close caption. Instead of setting up with tracks in .vtt file, I want CEA-608 captions. How can I create m3u8 stream format? because I don't want to put te...

Storage Space

Can you stop JW content from making so many versions using up my storage space? Thanks

Facebook embedding

Hello, Is it possible to embed a JWPlayer video in HTML5 instead of flash? Similar to how Vimeo/Youtube does it?

upgrade

This is my first posting on here so forgive me if it has been answered previously but I couldn't find it by searching. We are using JW Player 5.6 on our university site http://www.soas.ac.uk and recentl...

Error loading media: File could not be played

Video's on a site I use worked before, but not anymore. I'm using IOS and safari. I tried to find a post about this but couldn't find it. Thanks for helping me after I wrote this like a comple...

Own captions for youtube video not displaying (IOS)

Hi! I embedded a youtube video and the captions are working fine (PC/Android)... Example: http://www.empreendedordozero.com.br/ele-investiu-nessa-ideia-e-acabou-dando-certo-sera-que-funciona-para-voce/ ...

Our site video channel not function on ios device

Hello!, I am developer of this site... My client have premium jw player licence for this site embed player...but i used my free version cdn link for build this channel..but it's not work in Safari i.e. w...

Invalid lic key

I am getting an Invalid lic key error on a vid I have on my site - and I am actually seeing the same thing on the jw home page.

Why JWplayer not work on Android+FireFox

Why JWplayer not work on Android mobile devices in FireFox browser ? for Ex: your own video on following pages https://www.jwplayer.com/products/jwplayer/ https://www.jwplayer.com/products/jwplayer-ads/ ...