JW7: Browser & Device Reference
This article lists which browsers and devices are officially supported by JW Player 7, including any existing limitations and differences between desktop and mobile.
Table Of Contents
Nowadays, new versions of browsers are frequently released. We always test the most widely distributed one(s).
This table lists which desktop browsers are fully supported by JW Player 7:
|Internet Explorer 11||yes||yes|
*Warning of Flash browser policies and end of life.
All JW Player features are supported on these browsers, with the exception of media playback. In a nutshell, not all browsers support WebM video and Vorbis audio. See Supported Media Formats for details.
Due to the speed of adoption of mobile operating systems, we fully test and support the latest versions on the most popular devices. This table lists which mobile browsers are officially supported by JW Player 7 using HTML5:
|Safari on iPhone||iOS 9+||iPhone 5s through current|
|Safari on iPad||iOS 9+||iPad 2 through current|
|Chrome on Android||Android 4.0+||Any running Android 4.0|
For a list of stats of device and operating system adoption, view these MixPanel trends.
As with desktop browsers, playback support for the various media formats varies. In a nutshell, MP4 video and AAC/MP3 audio are safe formats for mobile. See Supported Media Formats for more details.
There are limitations to video playback on mobile devices compared to desktop browsers:
- Playing multiple videos at the same time is not possible on mobile.
- Some LG phones have not been configured to the current version of the SSL spec, and as a result, the device will not load any content over HTTPS. This issue has been observed in Android 4.
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