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Jw player "missing plugin" in chrome


Hello guys,

I've already seen a post which treats the same case, but there is no response about how to fix it.

http://www.longtailvideo.com/support/forums/jw-player/setup-issues-and-embedding/12407/chrome-browser-doesnt-support-jw-player

I'm getting Missing Plug-in in chrome (v 16.0.912.63 m)
It works fine untill the last week.
Is there any solution for this issue ?

here an example : http://lkvideos.com/view/34852/isiwara-ranakeli-29-15122011/

Thank you very much

70 Community Answers

JW Player

User  
-1 rated :

Here the implemented code :

<embed id='flashvideo' name='flashvideo' src='http://lkcast.com/mediaplayer/player.swf' width='600' height='600' bgcolor='#000000' allowscriptaccess='always' allowfullscreen='true' flashvars='playlistfile=http%3A%2F%2Flkcast.com%2Fxml_save_new%2F2011%2F12%2F15%2F3651e6de9825ff067b4722134abb3ccc1323968208.xml&skin=http%3A%2F%2Flkcast.com%2Fmediaplayer%2Fskins%2Fmodieus.swf&playlist=bottom&repeat=list' />

I don't even load a plugin.

Please guys need your help.

JW Player

User  
0 rated :

There is I believe something missing in your coding.

There are several different method that you can use. The way that you do it is not my chocie in using the JWPlayer

here is some documentation that may be of help to you

http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12538/supported-player-embed-methods

If you wish, feel free to visit my web site, look at th examples there by clicking on the view code button

www.mirana.net

feel free to contact me from off my web site IF I can be of further help

JW Player

User  
2 rated :

THank you very much for your quick answer,

But the thing is the video works fine with the same code till 1 weekago.

I'm trying to understand what could happen from last week.

JW Player

User  
-1 rated :

did you update your player? is it current?

JW Player

User  
0 rated :

It's a good point, i've just upgraded to the lastest version 5.8.2011..

I'm still getting the same error on chrome.

:-(

Ethan Feldman

JW Player Support Agent  
2 rated :

@Laki – You do have Flash installed for Chrome, right?

JW Player

User  
0 rated :

i'm having same problem i uninstalled flash player then re installed it still getting "missing plug-in" message Please Help

Ethan Feldman

JW Player Support Agent  
0 rated :

Link?

JW Player

User  
-1 rated :

Hello Ethan,

Yes flash player is correctly installed in chrome.
I'm not the only one having this trouble, some members of the website wrote me about this issue.

This thing is very stange, it works perfectly there 1 week ago on chrome. (Is it due a chrome new upgrade ?)

Ethan Feldman

JW Player Support Agent  
0 rated :

I have Chrome updated and do not have issues.

Do you have an error here, too, in Chrome? – http://www.longtailvideo.com/support/jw-player-setup-wizard

JW Player

User  
0 rated :

I have the latest Chrome (16.0.912.63) on Windows XP and your video works for me.

JW Player

User  
0 rated :

I'm on Windows 7 (french)

No i don't have the error on your link, it works correctly.

JW Player

User  
0 rated :

I tried this simple script without any customized flash vars as skin.

<embed id='flashvideo' name='flashvideo' src='http://lkcast.com/mediaplayer/player.swf' width='600' height='600' bgcolor='#000000' allowscriptaccess='always' allowfullscreen='true' flashvars='file=http://content.longtailvideo.com/videos/flvplayer.flv' />


I saved the html file on my local pc and open the html file with chrome, I'm still getting the error message.

And tried on my server, same error.

here the link : http://lkvideos.com/jw-player-chrome.html

JW Player

User  
1 rated :

Guys,

There is definetly some thing wrong with the embed implemetation on the latest chrome web browser, JW Player and Win7

I've uploaded a new html file to my server with my simple embed script and the script which is in Longtail's Setup Wizard

Here have a look, both of them are not working properly.

link : http://lkvideos.com/jw-player-chrome.html

Example 1 is my costomiezd script

Example 2 is the longtail's setup wizard script

JW Player

User  
0 rated :

Laki

I used Chrome and no error message

btw, the latest version of Chrome is 17.0.963.12 which was released today 16/12/11.

has something changed at the ISP by chance?

ISPs are notorious in making unannounced changes.

Btw, the link above renders in the "Quirks" mode which is somethign you want to avoid at all cost.

a bien tot et bon fete semain

JW Player

User  
0 rated :

Dear Willie Meier,

First of all thank you very much for tring to help me.

Actually i'm not using the 17.0.963.12 but the 16.0.912.63 m

I have no idea about this issue.

I'm on Win7 (64bit)

JW Player

User  
0 rated :

Must be a windows 7 thing.

JW Player

User  
0 rated :

laki

so am I win7-64bit and a win XP which is use largely for "Internet Exploder", ooops I mean IE8

I am leaning towards an issue that is a combination of win7 and Chrome.

I don't know Chrome as well as I do FF, as I use FF as my primary development tool.

To be more definitive in response, I need to look at a the actual link and not a test page or link.

IF I may suggest, feel free to visit my web site, www.mirana.net and peek around at the different examples and the coding used, it may offer a greate rinsight for you.

feel free to contact me IF you wish.

Si vous crivez en franais que je parle couramment le franais, je n'ai aucune question.

JW Player

User  
0 rated :

I have Win7, newest Chrome and video on my site is OK for me.
But much visitors told me, that they have missing plugin error in Chrome. In Firefox is video OK...

JW Player

User  
0 rated :

I am more convinced than that this isn't a JWPlayer issue BUT still not
100%.

I wonder if anyone has ever "Googlized" the subject of "missing plugin in chrome"? wow, I just did and voila information to the "ying-yang" appeared on the screen.

I am sure everyone is aware that Google Chrome is packaged with the flash player, right?

JW Player

User  
0 rated :

Same problem here after updating to 16.0.912.63.
Interesting fact: if u add *type="application/x-shockwave-flash"* to the <embed> code it will work fine. Found it here: http://userscripts.org/scripts/show/120154

JW Player

User  
0 rated :

I changed old embed code to inserting with jwplayer.js and its working now... So problem is with <embed> code, use jwplayer.js. Swfobject.js maybe works too

JW Player

User  
0 rated :

Thanks Yarr Me!

your fix works - add type="application/x-shockwave-flash" to the <embed> code

This is a bug with Chrome they changed there way of doing things - so they need to fix on next update...

see my post to chrome forum here

http://www.google.com/support/forum/p/Chrome/thread?tid=14c2194db07fac6c&hl=en

also respect to Ethan - still love jwplayer for embedding.

JW Player

User  
0 rated :

okolookolo - might be right if we can change the .js would that be a work around?

as I have lots embeds that were embedded a while ago which now don't work in chrome -

and impossible to edit all of them...but editing the .js that the videos reference would that solve it?

Ethan Feldman

JW Player Support Agent  
0 rated :

Ok guys…just catching up here. This looks to be a Chrome specific issue, not a JW Player issue. However, I did just upgrade Chome today (again) on Win XP, to the latest version, and I went to our site, and everything seems fine. Does it look like they fixed it?

JW Player

User  
0 rated :

Found that disabling chromes internal plugin and only using the addon works also.

( under the hood / Content Settings / Plugins (have to click the details top right )

Disable the built in one and magic .. it works again . .!

Ethan Feldman

JW Player Support Agent  
0 rated :

Cool!

JW Player

User  
0 rated :

This solved it for me.
(under the hood / Content Settings / Plugins)
There were two versions of Shockwave Flash
I disabled 11,1,102,55
Now videos play fine using 10,3,183,5

But what about our users?
They would think something is wrong with JWPlayer and not view our videos.

JW Player

User  
0 rated :

Also to add, this mentioned by others above DID NOT work for me:

add type="application/x-shockwave-flash" to the <embed> code

JW Player

User  
0 rated :

Adding type="application/x-shockwave-flash" to the embed code worked for my site - the flash was working, but had a horrible black background. Firefox and IE were fine, while even portable versions of Chrome were broken. Is this a case of Chrome "fixing" an issue that affects websites using bad or incorrect code?

JW Player

User  
0 rated :

Perhaps with this posting I'm opening "Pandora's Box".

IMHO, I would not use the embed element or tag with the JWPlayer.
It is deprecated and only present as a backward compatibility for Netscape which is now defunct.

It is a non-standard element simply for the sake of accessibility rather than validity. Using the JWPlayer's native embed method is far more superior, efficient and effective.

I would even venture further in stating that using the swfobject with the JWPlayer is equally pass; too old as its initial release was in 2005 and updated in 2007.

Using a technique called "Googlize" for this thread's topic will and does reveal a wealth of information on the thread's topic.

Perhaps, it is time that the documentation for the JWPlayer be re-vamped, updated and with far more examples. For a good product irrespective of its type, it is the documentation that is its
'Achilles Heel'.

bc.. <embed> (Embedded Object)

This widely supported but nonstandard element specifies an object, typically a multimedia element, to be embedded in an HTML document.

This is the proprietary syntax once used with Netscape and in HTML3.2

<embed

accesskey="key"
align="absbottom | absmiddle | baseline | bottom |
left | middle | right | texttop | top"
alt="alternative text"
class="class name(s)"
code="filename"
codebase="url"
height="pixels"
hspace="pixels"
id="unique alphanumeric identifier"
language="javascript | jscript | vbs | vbscript | xml"
name="string"
src="url"
style="style information"
title="advisory text"
unselectable="on | off"
vspace="pixels"
width="pixels"

</embed>



here is a link that will give a greater insight to the thread's topic

http://geekius.com/internet/web-updates/chrome-missing-plug-in-fix/

Ethan Feldman

JW Player Support Agent  
0 rated :

Guys, this isn’t a JW specific bug here. Chrome updated again this weekend, at least for me, and it is still working fine.

JW Player

User  
0 rated :

I used the type="application/x-shockwave-flash" and it worked great for me.

JW Player

User  
0 rated :

I meant the wmode="transparent"

Ethan Feldman

JW Player Support Agent  
0 rated :

Ok!

JW Player

User  
0 rated :

Ethan are you on mac or pc?

Ethan Feldman

JW Player Support Agent  
0 rated :

pc!

JW Player

User  
0 rated :

and the old embed is working for? you what is number of the google update?

Ethan Feldman

JW Player Support Agent  
0 rated :

I just upgraded to a new PC and did a fresh install for chrome (latest version), still worked. Not sure what you mean by “old embed” though.

JW Player

User  
0 rated :

here is what I mean by an old embed


<object><embed src="etc.

JW Player

User  
0 rated :

sorry here is an example http://wiziwiz.com/old.html

Ethan Feldman

JW Player Support Agent  
0 rated :

You should update your player.swf from 5.7.1864 to 5.7.1896 or 5.8…

JW Player

User  
0 rated :

Google has certainly motivated me to change my embed habits.

For the record, adding:

type="application/x-shockwave-flash"

...does indeed work.

Unfortunately, there is far too much old code to go back and edit all of it. And our users will not perform any of the hacks being discussed here.

Seems our best bet is to take this conversation over the Google Chrome help board and start a ruckus there.

JW Player

User  
0 rated :

adding type="application/x-shockwave-flash" to the <embed> code
IS NOT working for me, here is that part of the code:

<embed
modes: [
{type= 'html5'},
{type= 'flash', src: 'player.swf'},
{type= 'application/x-shockwave-flash'},
{type= 'download'}
]

/>

I also tried having double quotes and
{type= 'application/x-shockwave-flash', src: 'player.swf'}
but still fails

JW Player

User  
0 rated :

It is the better to use the native JWPlayer embed
with many examples of using such on my web site in either the audio or video section.

www.mirana.net

You'll also be able to view the code used by clicking on the 'view code' icon

JW Player

User  
0 rated :

Thanks Ethan!

updating the player works!


also from now on from now on I will use the jwplayer native embed also

:)

Ethan Feldman

JW Player Support Agent  
0 rated :

Np! :)

Everyone – Use the JW Embedder. – http://www.longtailvideo.com/support/blog/15827/using-the-jw-embedder-to-embed-your-player

JW Player

User  
0 rated :

I'll help anyone who needs help in using the JW embedder.

I do suggest that visit my web site peek at the examples by viewing the code used then if you have any queries or need help feel free to ask.

Ethan Feldman

JW Player Support Agent  
0 rated :

True, but a good tutorial is a good starting point too.

JW Player

User  
0 rated :

/** THIS FAILED **/
<embed
modes: [
{type= 'html5'},
{type= 'flash', src: 'player.swf'},
{type= 'application/x-shockwave-flash'},
{type= 'download'}
]

/** THIS WORKED!! **/
<embed
modes: [
{type= 'html5'},
{type= 'flash', src: 'player.swf'},
{type= 'download'}
]
type="application/x-shockwave-flash"
/>

Does my "modes: [ ] " above look okay?

Ethan Feldman

JW Player Support Agent  
0 rated :

That makes no sense. You can’t even put modes inside of an embed tag! They are totally incompatible.

JW Player

User  
0 rated :

@Ethan LongTail...

Thank you for confirming...I was driving myself mad thinking on the "modes" in a HTML tag!

Solved. Add the Type to the legacy <embed> and did try disabling both Flash plug-ins under the bonnet and then enable both. Thank you guys!

Ethan Feldman

JW Player Support Agent  
0 rated :

Np!

JW Player

User  
0 rated :

Hey guys,I have the same problem with google chrome too. I am accessing the news site with embeds but it cannot play the embed file on my chrome browser but it plays fine on my IE.

here is the site i am trying to access:

http://lifestyle.inquirer.net/28821/learning-the-basics-of-sous-vide-cooking-part-ii

JW Player

User  
0 rated :

I've just run across this problem myself, and I'm glad I'm not the only one. Rather than just posting a "me too", I do have something to add.

Chrome doesn't use the downloaded plugin from Adobe, instead it has a built-in version of flash, which is the same version as what's currently on the adobe site (11.1.102.55).

If you install the plugin from Adobe's site for any other browser (Safari/Firefox) on your machine, you can actually switch Chrome to use that. Open Chrome and go to chrome://plugins. Under "Flash" you should see two versions, one is enabled and the other disabled. The paths will be something like %AppData%LocalGoogleChrome...gcswf32.dll (built-in) and windowssyswow64macromed...npswf32.dll (downloaded from Adobe).

I found you can turn the problem on and off by enabling and disabling the two plugins. It works perfectly using npswf32.dll and fails with gcswf32.dll every single time.

It's too much to ask users browsing the sites to use the adobe plugin, so it needs fixing... but who gets to fix it?

Now who gets to fix it?

Alex.

Ethan Feldman

JW Player Support Agent  
0 rated :

@Rick – Is this your site?

@Alex – Yes, thanks for sharing. Chrome uses it’s own version. There isn’t much we can do here though.

JW Player

User  
0 rated :

is there a way to find out if our users are running into the same problem?

Ethan Feldman

JW Player Support Agent  
0 rated :

You would have to ask them if they are.

JW Player

User  
0 rated :

if you use adblock in your chrome browser just shut it off and jwplayer should work properly

Ethan Feldman

JW Player Support Agent  
0 rated :

Thanks for sharing.

JW Player

User  
0 rated :

I'm seeing the same missing plugin issue with the chrome/chromium browsers and sites using jw player.

see http://community.flixster.com/tv/google
* try playing a trailer

Linux 3.2.6-3 SMP

chromium-17.0.963.46-3
google-chrome-stable-17.0.963.56-121963

Ethan Feldman

JW Player Support Agent  
0 rated :

This site is using 5.2, which is pretty outdated at this point.

JW Player

User  
0 rated :

It does seem to be related to the version of jw player. Just tried two sites with versions 5.3 and 5.9 and both worked.

Thanks Ethan

Ethan Feldman

JW Player Support Agent  
0 rated :

Np

JW Player

User  
0 rated :

Is a Chrome issue. Update it and Voil!

Ethan Feldman

JW Player Support Agent  
0 rated :

Yep. Chrome should auto update by itself anyways ;)

JW Player

User  
0 rated :

I had the same "missing plugin" issue with JW Player and Chrome. I downloaded the Chrome extension "Missing Plug-in Fix" by herophuong93 and it now works. The extension says, "A simple extension to fix error "missing plugin" when browsing flash content for Google Chrome."

Ethan Feldman

JW Player Support Agent  
0 rated :

Cool, glad you got it working.

JW Player

User  
0 rated :

We've embedded some video on our non-profit website - works fine in IE and Firefox but the videos won't play in Chrome. See http://www.communitylegalcentre.ca/services/Deaf.htm - can anyone tell me what we've done wrong? Much appreciated!!

Ethan Feldman

JW Player Support Agent  
0 rated :

This is not our product…

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