Streaming

Playback of Audio stops after a couple of seconds

Trying to render the audio and video on pages which have worked before all of a sudden failed to render audio. It played a couple of seconds of audio but then stopped. I tried to troubleshoot and ended up go...

Custom HLS Labels with hlshtml = true not working

Dear Support, referencing the question https://support.jwplayer.com/customer/portal/questions/16356904-hls-lables-on-chrome-with-7-4-3 it is still not working with jwplayer 7.7.0 rc3. The feature is really i...

DASH failing on new player

I wish to report that DASH streams that were working on version 7.6 and before are failing on the alpha version of 7.7 In the browser console it shows errors like below Could not setup because trackingobjec...

Delay (HTS)

I guess it not much of a JWPLayer core question, but maybe someone can give me some direction... I want to INCREASE my delay in a HLS. Is it possible? I basically need to broadcast two different channels: o...

Turning HD off

I have a slow connection. With other players, I can choose a slower speed. But with JW player, it seems I am stuck with HD. How do I turn off High Definition? How do I even know it is on or off? Is it on when t...

HLS Streaming with DVR in IE Edge

I am trying to set up a HLS streaming with DVR support, which is working in Chrome, Safari (although Safari starts at the beginning of the stream and not at the most current position), and Firefox (with 7.7 bet...

YouTube and play() action

On mobile devices (like Windows 10 Mobile) if I click at custom text after the page is loaded: <p onclick="playerInstance.play();">Start the video</p>, the video will never start. I can on...

jwplayer

when i load youtube it works correctly but when i load a facebook url it gives me error like task queue failed at step 5 playlist could not be loaded due to crossdomain policy restrictions

snapshot for pause for streaming RTMP

Russian: Плеер воспроизводит RTMP. Я жму паузу в плеерею Когда поток РТМП заканчивается на сервере, кадр исчезает с экрана монитора. Как я могу что бы кадр с монироа не исчезал? Или как сделать снимок во время ...