Streaming

Cross domain error on Chrome & Firefox with v7.8

We are trying to serve videos via Wowza streaming server with a streamlock certificate. Videos play fine with rtmps (with desktop browsers where flash is installed). The problem is with https. With https: ...

Mobile AUtoplay in JW 7.9.3

We have enabled autoplay in our configuration with JW 7.9.3. Android works fine. In iOS Safari we see a black screen and the users must tap to initiate ads playback. How can we solve this issue? Case: http:/...

Restricting access

Hello, I'm trying to build online education site and I need to restrict access to paid customer for certain video contents. How do you restrict video access? Because restricting should be done 'n...

iOS Control Center - JW Player takes control

We are making an iOS application using JW Player. We have some troubles. You can find below some information about what we want to do and what is not working. JWPlayer version : 2.6.8 ( no new release no...

Android VR JW Player

When streaming video with JW Player on Android platform, I disabled internet connection and see the toast message with content "Unable to connect to...". The question is : How we disable error toast ...

Android VR JWPlayer is crashed on Lenovo A319 device

The VR JWPlayer works well on most tested device except Lenovo A319. Here is the log: Fatal Exception: java.lang.RuntimeException: Unable to start activity ComponentInfo{view.jwplayer.VideoActivity}: androi...

Recover a video

Hi i want Recover a video . I can't watch it , I think you delete it . I give the link of the video , please is possible to recover it ( It's a french video ) . Sorry for my English i hope you have u...

Midroll is not working in live videos

When I tried with recorded videos the preroll,midroll and postroll is working fine. But in live stream, only the preroll is working the other mid roll and post roll is not working