Frequently Asked

How JW Player Works

This guide will introduce you to the different components of JW Player and how they integrate with each other to help you design, manage, publish, monetize and extend your content’s reach using our platform. ...

JW7: Browser & Device Reference

This article lists which browsers and devices are officially supported by JW Player 7, including any existing limitations and differences between desktop and mobile. Table Of Contents Desktop Browse...

Adding Videos to your JW Player Library

JW Player makes it easy to quickly add content to your library from the dashboard. This article will walk through uploading content from your computer and adding external video URLs. Just getting started? Read ...

Embedding With JW Player

No matter the method, a JW Player embed will end up looking something like this— a video playing on a webpage: var playerInstance = jwplayer("myElement"); playerInstance.setup({ file: "//content.jw...

JW Player Release Notes

This page provides a high-level overview of all recent JW Player product releases. If you are a developer looking for more detailed technical release notes, please see the following developer pages: Produ...

Common error messages

This common errors guide provides a reference for common problems associated with embedding and configuring a JW Player setup. Below you will find a list of these common issues, and our proposed solution. ...

Migrating from JW6 to JW7

Table Of Contents General Changes Removed Features License Key Changes API Changes Skinning Changes New Provider Model The JW Player you know and love has taken a giant leap forward! ...

Migrating Your Dashboard

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Using Player Release Channels

Overview JW Player supports a number of different release channels. We use these channels to roll out updates to cloud-hosted players for integration testing, starting with Beta channel builds every two week...

Crossdomain File Loading

This guide describes the cross-domain file loading (security) restrictions associated with the Adobe Flash plugin and JavaScript in HTML5 browsers/devices. The act of disallowing domains from accessing content...