Branding & UX

No effect for custom css skin for iOS SDK

I have load the sample css with config.cssSkin, and it's not working according to css file. Only the display icon become square. Is cssSkin working? any example css that may work on mobile SDK? config.cssSki...

Closed Captions not working correctly in playlists

Sorry, I didn't really think that any of the topics really fits to my question, so I just left the initial one selected. I hope that's fine. I have a problem using closed captions in playlists. I do not inte...

Poster Images

I'm a JW5 user. My embeds work perfectly, except that suddenly poster images will no longer display. Older videos with posters still work fine, and using those posters in new videos works fine, but newly creat...

невоспроизводится видео

При запуске видео появляется сообщение: Не удается загрузить M3U8 403 код статуса. Как исправить ошибку?

stop or FF

Why the hell don't you make it possible for the viewer to move forward through the video? A promised short video could end up being 30 waisted minutes of my day to find out it's a ploy to get me to buy some shi...

Audio

I have lost audio when listening to online videos. how do I correct this?